• Forgiveness is not an occasional act. It is a permanent attitude. - Dr. Martin Luther King Jr.
  • Intense love does not measure, it just gives. - Mother Theresa
  • Never succumb to the temptation of bitterness. - Dr. Martin Luther King Jr.
  • Spread love everywhere you go. Let no one ever come to you without leaving happier. - Mother Theresa


Hi, I’m Louise Phipps Senft.

I’ve always believed deeply in the innate capacity of each human being/human spirit/individual, even through moments of conflict or crisis. A lawyer by background and a bridge-builder at heart, I began my work pioneering the field of Alternative Dispute Resolution.

As a transformative mediator for thousands of interpersonal conflicts, workplace conflicts, and healthcare disputes, I have observed thousands of people in crisis. Through quality dialogue/Relational Awareness/Relational dialogue/Relational methods, I created the opportunity for breakthrough, and my clients found remarkably transformative insights, solved their own problems, and began to live more fulfilled lives, for themselves and others.

I want to give you the same opportunity in your life by sharing with you the secrets of a relational mindset, and the actionable how-to’s of relational skillset, even in difficult situations or crisis. Relational Awareness is the first step to Being Relational!

Founded in 1993, my firm, Baltimore Mediation, has been dedicated to the transformation of lives through teaching and mentoring for thousands of teachers, mental health practitioners, lawyers, non-profit leaders, healthcare policymakers, and business professionals, not to mention thousands upon thousands of parents! We’ve held contracts with federal and state government, Fortune 100 companies, and the Hopi Indian Tribe, among many others.

I, too, am a parent, a sister, a wife, a friend, a confidant. One of my children became quadriplegic after an accident at the age of 17. I am a woman of faith and optimism, insatiably curious about human nature and what is possible living in alignment.

I hope you get a chance to read my book, Being Relational: The Seven Ways to Quality Interaction & Lasting Change. And I hope you join me in ways to be relational as we all continue to learn about our ever-unfolding lives.

Join me!